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What is the shipping schedule, shipping charges and delivery times for US customers?
We ship Monday through Friday with the exception of the national and company holidays listed below.  We do not ship on the weekends.

Our 2016 Company and Holiday Schedule:
New Year's Day                              Friday, January 1
President's Day                               Monday, February 15
Memorial Day                                 Monday,  May 30
Independence Day                          Monday, July 4
Labor Day                                      Monday, September 5
Thanksgiving Day                           Thursday, November 24
Day after Thanksgiving                   Friday, November 25
Day after Christmas                        Monday, December 26
  
For magazine subscriptions:  No shipping charges apply when ordering a magazine subscription.  Delivery in the U.S. is usually three to four weeks, but occasionally it may take more time.

For the remainder of our products, including books, videos, DVDs, slipcases and magazine back issues we provide the following options:
UNITED STATES
Standard Delivery
Delivery in 5-10 business days within the U.S.
Item Per Shipment Per Item
Book $3.50 plus $1.95
Magazine Issue $3.50 $0.00
Video, Slipcase $3.50 plus $0.95
Book Sets: Shipping costs will be calculated and displayed in the shopping cart before payment is requested and the order is completed.Faster Delivery - Orders must be placed by 1:00 PM EST to qualify.  Delivery in 2 business days.
Item Per Shipment Per Item
Book $8.50 plus $1.95
Magazine Issue $8.50 $0.00
Video, Slipcase, CD/DVD $8.50 plus $0.95
Item Per Shipment Per Item
Book $17.50 plus $10.95
Magazine Issue $17.50 $0.00
Video, Slipcase, CD/DVD $17.50 plus $7.95

What is the shipping schedule, shipping charges and delivery times for customer in Canada?
We ship Monday through Friday with the exception of the national (U.S.) and company holidays listed below.  We do not ship on the weekends.
Our 2016 Company and Holiday Schedule:
New Year's Day                              Friday, January 1
President's Day                               Monday, February 15
Memorial Day                                 Monday,  May 30
Independence Day                          Monday, July 4
Labor Day                                      Monday, September 5
Thanksgiving Day                           Thursday, November 24
Day after Thanksgiving                   Friday, November 25
Day after Christmas                        Monday, December 26
For magazine subscriptions: No shipping charges apply when ordering a magazine subscription. Delivery in the U.S. is usually three to four weeks, but occasionally it may take more time. Please allow extra time for Canadian and other international orders.For the remainder of our products, including books, videos, DVDs, slipcases, and magazine back issues, we provide two shipping options:
Standard Delivery
Delivery in 5-10 business days
Item Per Shipment Per Item
Book $5.50 plus $4.95
Magazine Issue $5.50 plus $0.00
Video, Slipcase, CD/DVD $5.50 plus  $3.95
Book Sets: Shipping costs will be calculated and displayed in the shopping cart before payment is requested and the order is completedFastest Delivery - Orders must be placed by 1:00 PM EST to qualify.  Delivery in 1-2 business days.
Item Per Shipment Per Item
Book $37.50 plus $9.95
Magazine Issue $37.50 plus    $0.00
Video, Slipcase, CD/DVD $37.50 plus $7.95
Book Sets: Shipping costs will be calculated and displayed in the shopping cart before payment is requested and the order is completed.

What is the shipping schedule, shipping charges and delivery times for International customers?
We ship Monday through Friday with the exception of the national (U.S.) and company holidays listed below. We do not ship on the weekends.
Our 2016 Company and Holiday Schedule:
New Year's Day                              Friday, January 1
President's Day                               Monday, February 15
Memorial Day                                 Monday,  May 30
Independence Day                          Monday, July 4
Labor Day                                      Monday, September 5
Thanksgiving Day                           Thursday, November 24
Day after Thanksgiving                   Friday, November 25
Day after Christmas                        Monday, December 26

For magazine subscriptions: No shipping charges apply when ordering a magazine subscription delivered through standard methods.  Delivery in the U.S. is usually three to four weeks for the first issue to arrive, but occasionally it may take more time.  Please allow extra time for international orders.

For the remainder of our products, including books, videos, DVDs, slipcases, and magazine back issues, we provide two shipping options:
INTERNATIONAL
Standard Delivery
Delivery in 7 - 21 Days
Item Per Shipment Per Item
Book $7.50 plus $6.95
Magazine Issue $7.50 $0.00
Video, Slipcase, CD/DVD $7.50 plus $5.95
Book Sets: Shipping costs will be calculated and displayed in the shopping cart before payment is requested and the order is completed.
Faster Delivery
We're sorry, this delivery method is not available for international orders.

How do I return an item?
If you are not completely satisfied with a Taunton product, you may return it at any time. To help expedite your refund, please fill out this form and include it with the item you are returning. Send the item, our return form and the original packing slip (if you have it) to:Taunton Direct Returns1550 E. Washington Ave., Suite 1Des Moines, IA  50316
Click Here to download a return label.

What products are covered by the Taunton Guarantee?
At The Taunton Press, your satisfaction is of the utmost importance to us.  If at any time you are not completely satisfied, you may cancel your print subscription, membership, workshop, ebook, digital plan, digital subscription or return your book, video, CD/DVD or project plan and we will refund your payment in full.  No questions asked.


Are my credit card transactions secure?

Please refer to our Privacy Policy. 
http://www.taunton.com/thetauntonpress/privacy.asp

Do you sell my email address?

Please refer to our Privacy Policy.
http://www.taunton.com/thetauntonpress/privacy.asp

What do you do with the information you collect?

Please refer to our Privacy Policy.
http://www.taunton.com/thetauntonpress/privacy.asp